– WE HAVE A ZERO-TOLERANCE POLICY TOWARD ABUSIVE, AGGRESSIVE, OR INAPPROPRIATE BEHAVIOUR. ANY SUCH BEHAVIOUR TOWARDS STAFF OR OTHER CUSTOMERS MAY RESULT IN IMMEDIATE TERMINATION OF THE BOOKING AND YOU WILL NOT BE REFUNDED.
– GUESTS ARE EXPECTED TO DRINK RESPONSIBLY. ANY CUSTOMER WHO THE VENUE DEEMS EXCESSIVELY INTOXICATED MAY BE REFUSED SERVICE AND/OR ASKED TO LEAVE THE VENUE AT MANAGEMENT’S DISCRETION AND WILL NOT BE REFUNDED, PLEASE BE MINDFUL THAT YOU ARE DRINKING RESPONSIBLY.
– ALL PAYMENTS ARE NON REFUNDABLE UNDER ANY CIRCUMSTANCES.
– IF BRINGING YOUR OWN DJ, THEY MUST BRING THEIR OWN EQUIPMENT AS WE CANNOT OFFER OURS.
– THE LATEST YOU ARE ABLE TO HOLD YOUR EVENT UNTIL IS 3AM.
– PLEASE ENSURE YOU/YOUR DJ ARRIVE WITH ENOUGH TIME TO SET UP TO BE READY FOR YOUR START TIME.
– OUR DRESS CODE IS SMART CASUAL AND THE FINAL DECISION OF ENTRY IS AT THE DISCRETION OF THE DOOR STAFF AND MANAGEMENT TEAM.
– PLEASE ENSURE YOU AND EVERYBODY IN THE GROUP BRINGS A VALID FORM OF ID ON THE NIGHT.
– BOOKINGS CANNOT BE MADE ON BEHALF OF OTHER PEOPLE. THE LEAD NAME WILL NEED TO BE IN PRESENT AT THE BOOKING.
– ANY OUTSTANDING BALANCE MUST BE PAID IN FULL BEFORE THE DATE OF YOUR EVENT, EVEN IF YOUR GROUP SIZE HAS DECREASED.
– SOHO IS STRICTLY 18+
– WE DO NOT OFFER PRIVATE HIRE ON FRIDAYS AND SATURDAYS FOR OUR MAIN ROOM, WE CAN OFFER THIS FOR OUR UPSTAIRS ROOM INSTEAD.
– WE DO NOT CATER FOR 18TH BIRTHDAY PARTIES.
– DEPENDING ON YOUR GROUP SIZE YOU MAY NEED TO PAY AN ADDITIONAL FEE FOR AN EXTRA SECURITY MEMBER – THIS WILL BE CONFIRMED ONCE GROUP SIZE IS DISCUSSED.