– OUR VENUE IS STRICTLY 18+
– WE WILL SEND THE PAYMENT LINK AROUND ½ WEEKS BEFORE THE BOOKING DATE. PLEASE CHECK SPAM/JUNK.
– ALL PAYMENTS ARE NON-REFUNDABLE, PLEASE DO NOT MAKE PAYMENT UNTIL ALL DETAILS ARE CONFIRMED AND CORRECT AND UNTIL YOU ARE 100% YOU WILL BE ATTENDING.
– YOU MUST STICK TO OUR TERMS AND CONDITIONS TO AVOID LOSING YOUR PAYMENT. NO REFUND WILL BE GIVEN IF THE GROUP SIZE IS DECREASED OR IF THE BOOKING IS CANCELLED.
– BOOKINGS CANNOT BE MADE ON BEHALF OF OTHER PEOPLE – THE LEAD NAME WILL NEED TO BE IN PRESENT AT THE BOOKING.
– IT IS A MAXIMUM OF 10 GUESTS PER GROUP, ANY GROUPS ABOVE 10 PEOPLE WILL REQUIRE AT LEAST ONE ADDITIONAL PACKAGE ATTACHED TO YOUR BOOKING.
– IT’S A MAXIMUM OF 15 MALES PER GROUP, MORE MALE GUESTS CANNOT BE SPREAD ACROSS MULTIPLE BOOTHS.
– IF PAYMENT IS NOT MADE FOR YOUR BOOKING, THEN IT WILL BE CANCELLED.
– IF YOU ARRIVE 15 MINUTES LATER THAN THE TIME YOU HAVE BOOKED YOUR BOOTH, YOU RUN THE RISK OF LOSING YOUR RESERVATION AND WE ARE UNABLE TO ISSUE ANY REFUNDS.
– OFFICE HOURS ARE MONDAY-FRIDAY 9-5 SO IF YOU DECIDE TO BOOK AFTER THIS TIME, PLEASE ASK A MEMBER OF STAFF ON THE NIGHT FOR AVAILABILITY.
– IF YOU WERE LOOKING TO BOOK A TABLE WITHOUT A PACKAGE, YOU ARE WELCOME TO JUST WALK IN ON THE DAY!
– WE DON’T BOOK OUR OUTSIDE TABLES; THESE ARE RUN ON A FIRST COME FIRST SERVED BASIS – ALL BOOTH BOOKINGS ARE BASED INSIDE THE VENUE.
– PRE ORDERS FOR YOUR PACKAGE ARE SUBJECT TO AVAILABILITY. IF ANY OF YOUR CHOSEN ITEMS ARE OUT OF STOCK OR UNAVAILABLE ON THE NIGHT THE VENUE WILL DISCUSS A LIST OF SUITABLE SUBSTITUTES FOR YOU TO CHOOSE FROM.
– ANY ADD-ONS TO GROUP SIZES MAY INCUR ADDITIONAL CHARGES.
– MANAGEMENT SEAT YOU ON THE TABLES/BOOTHS ACCORDING TO YOUR GROUP SIZE.
– DRESS CODE IS SMART CASUAL, NO HEAVILY BRANDED ITEMS, NO SPORTSWEAR.
– EVERYONE IN THE GROUP MUST BRING A VALID FORM OF ID.
– ENTRY IS AT THE DISCRETION OF THE DOOR STAFF AND THEY HOLD THE RIGHT TO REFUSE ENTRY.
– BE POLITE TO ALL STAFF – ANY AGGRESSION OR RUDENESS WILL NOT BE TOLERATED.
– ANYBODY ACTING DISRESPECTFULLY OUTSIDE/INSIDE OF THE VENUE, WILL BE ASKED TO LEAVE.
– WE MUST ADHERE TO LICENSING CONDITIONS REGARDING DRUGS AND ALCOHOL. IF YOU ARE FOUND TO BE TOO INTOXICATED OR SECURITY STAFF FIND THAT YOU ARE IN THE POSSESSION OF DRUGS ON ENTRY, YOU WILL BE REFUSED ENTRY AND WILL LOSE THE BOOKING. YOU WILL NOT BE ENTITLED TO A REFUND.
– ALL CUSTOMERS MUST ADHERE TO THE RULES SET BY MANAGEMENT.
– YOU ARE WELCOME TO STAY AT YOUR BOOTH FOR THE WHOLE NIGHT UNTIL CLOSING.